Most B2B SaaS companies know they need a content marketing strategy. Far fewer know how to make it work. Too much content is dry, generic, and invisible, churned out on schedule but ignored by the very audience it was meant to reach.
So what separates the SaaS brands that build real pipeline through content from those that don’t? On a recent episode of the SaaS Marketing Weekly podcast, host Ryan James, founder and CEO of Rocket SaaS, sat down with Sam Gocher, Rocket SaaS’s Head of Content and former demand generation content specialist at Cognism, to break down exactly what it takes to build a B2B SaaS content marketing strategy that cuts through.
Cognism, one of the most impressive growth stories in B2B SaaS, built much of its pipeline through content. Sam was part of the team that made it happen. What he shares in this episode is not theory; it is a real-world playbook drawn from years of doing it at scale.
Start with Your ICP. Everything Else Follows
Before you write a single word, film a single video, or send a single newsletter, you need to understand your Ideal Customer Profile (ICP). Not just their job title, but their age, their platforms, their sense of humour, and what actually captures their attention.
At Cognism, Sam and the team identified that their primary end-user was the SDR, often in their twenties, digitally native, and more receptive to bold, entertaining content than the polished corporate messaging typical of the B2B space.
“Something that was really, really important for us was understanding our ICP. When I was at the business, the ICP was sales, marketing and rev ops professionals, and our content focus was on the end user. The end user was often SDRs, traditionally younger people, so that opened this up and really gave us the opportunity to be a little bit more out there, a little bit more eye-catching and engaging with our content.”
Critically, as Cognism’s strategy matured and began targeting more senior decision-makers, the content approach shifted too. C-suite audiences are not scrolling TikTok; they respond to insight, data, and authority.
Sam’s team repurposed a report written for SDRs about the state of cold calling, and relaunched it for senior leaders under a new frame, whether AI would take over their sales team. Same data, completely different angle, entirely new audience.
The takeaway for your SaaS content strategy: it is fine to have multiple audience segments, but never lump them together. Build separate content streams, with distinct formats, tones, and channels, for each.
How to Make Dry SaaS Content Actually Engaging
One of the biggest challenges in B2B SaaS content marketing is the perceived dryness of the subject matter. Ryan put it plainly: even a product as fundamental as sales data can be made to feel like a chore to talk about. Cognism found a way around it, by separating the product from the entertainment.
Sam and the team created a series of short videos styled after the video game GTA, a character (an SDR) running around trying to solve a sales problem, with Cognism’s product appearing as the solution. The content was fun, shareable, and distinctly not what anyone expected from a B2B data provider.
“These were gaming-style videos. Camera behind the character running around. The character, who was an SDR, was running around trying to figure out how to get leads, which is obviously the offering Cognism provides. It was a fun and interesting way to show how Cognism can provide its information.”
The strategy was not about abandoning professionalism, it was about understanding that top-of-funnel content needs to earn attention before it can earn trust. Piggybacking on trends (in this case, gaming culture on TikTok) gave the brand a creative shortcut to cultural relevance.
If you are struggling to find creative angles for your SaaS brand, Sam’s advice is simple: look outward. Follow brands in adjacent spaces, even consumer brands, that produce content you admire, and ask yourself how you could adapt their approach to your product.
Building a Full-Funnel B2B SaaS Content Strategy
A common mistake in SaaS content marketing is focusing too heavily on either the top or the bottom of the funnel. Cognism built content across all stages, and Sam’s experience there shaped a clear framework for how to think about it.
Top of Funnel: Hook First, Sell Later
Top-of-funnel content, the gaming videos, the entertaining LinkedIn posts, the trend-driven social content, exists to build awareness and familiarity.
It is not where you close deals. It is where you become known. The younger, influencer-style audience (like SDRs) may not hold the budget, but they shape internal conversations.
As Sam explained, the strategy was to get SDRs talking about Cognism so that by the time a manager was ready to evaluate a tool, they had already heard the name.
Bottom of Funnel: Show the Product, Not the Feature List
Bottom-of-funnel content is where the real challenge lies. How do you show a product without boring the audience into clicking away?
Sam’s solution at Cognism was to lead with a hook, a question or a scenario relevant to the viewer, before seamlessly demonstrating the product as the answer.
“The key to this content is hooking the audience. Instead of sitting there saying, ‘Oh, you can use Cognism to do this,’ no one cares. You hook the audience in. That audience wants to find out how many SDRs there are in France, say, because it’s of interest to them. By that point, you’ve already hooked them, so you’ve got them interested. And then there’s a much higher chance that they’re just going to continue to watch.”
The format was simple: two-minute videos, starting with a relatable question or problem, transitioning into a live product demo. No overly produced studio setup. Just relevance, delivered directly.
Why Video Is Non-Negotiable in Your SaaS Content Plan
If there is one message that comes through louder than anything else in this episode, it is that video is the most powerful distribution channel available to B2B SaaS marketers right now, and most brands are not using it.
The barrier is rarely resources. At Cognism, some of the best-performing paid ad content was a team member filming a selfie video on their phone, reading stats from a report. No studio. No editor. No budget. These videos sometimes outperformed polished productions that had cost thousands of dollars to make.
Ryan shared his own experience of committing to daily LinkedIn video posts for 30 consecutive weekdays as a way to build his personal brand and get comfortable on camera:
“I posted a video every single weekday for the next 30 days. It was pretty amateur, just me with my webcam in my bedroom, basically giving a SaaS marketing tip. But it taught me how to do video, how to write scripts, how to get the equipment, how to edit it. And the other thing it did was give me confidence. I basically did the accelerated version, and it’s one of the best things I ever did for my personal brand.”
The advice is not to wait until you have the perfect setup. Start with what you have. Use an autocue app (free up to 500 characters). Film on your phone. Use AI to help you script a 500-character summary of a report or piece of content you have already produced, then record yourself reading it. That is a piece of content. It takes five minutes. And over time, the quality and the results compound.
The Real Secret: Consistency Over Perfection
The most underrated element of any SaaS content marketing strategy is rhythm. Not the format, not the production quality, not even the topic, the rhythm.
Ryan closed the episode with a point that applies to SaaS companies of any size: if you are only publishing once a month, you are relying on a single piece of content to land with exactly the right person at exactly the right moment. That is not a strategy. That is luck.
Rocket SaaS’s growth, now at $5M ARR, has been built on publishing multiple pieces of content every single week, across multiple channels, consistently. The volume is not about noise. It is about probability. The more often you show up, the more likely a piece of content is to land with the right person at the right time.
Pair that consistency with a strong personal brand, LinkedIn posts, video, a podcast, and the effect multiplies. People buy from people they recognise and trust. Content is how you build that recognition, long before a prospect ever enters a sales conversation.
Key Takeaways for Your B2B SaaS Content Marketing Strategy
Here is a quick summary of the actionable steps covered in the episode:
- Define your ICP clearly, including age and platform, before building any content plan.
- Create separate content streams for each audience segment, rather than trying to serve everyone with the same content.
- Look outward for creative inspiration, piggyback on trends from adjacent industries or consumer brands.
- Build content across the full funnel: entertaining and trend-led at the top, product-led and hook-driven at the bottom.
- Start video now, selfie-style, phone-filmed content often outperforms expensive productions.
- Prioritise rhythm and consistency above all else. Volume and regularity compound over time.
B2B SaaS content marketing does not have to be dry. It does not have to be expensive. And it does not have to be perfect. It just has to be consistent, audience-first, and genuinely useful to the people you are trying to reach.
To hear the full conversation between Ryan and Sam, including the specific content formats they used at Cognism, the tools they recommend, and how Rocket SaaS is enhancing its own content engine in 2026, listen to Episode 93 of the SaaS Marketing Weekly podcast.

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