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Insights, Marketing

How to turn Free Trial users into paid users

by Ryan James

founder of Rocket SaaS

3D money coin transfer with concept of finance and investment, online payment concept, bundles cash and floating coins exchange


Use this 5-step approach 👇🏻

The number 1 reason why free users don’t convert to paid is that they don’t bother to use the platform. But why?

🔷 They forget about it
🔷 They don’t understand how to use it

Here’s how to overcome those issues…

🤩 Onboarding Email Sequence 🤩

Send the following email sequence:

EMAIL 1

Welcome video from the founder

🔷 Outlining why they created the business i.e. the problem it solves
🔷 Highlight the benefits
🔷 Where they can go for any support questions
🔷 Sell it! Create excitement

EMAIL 2

Problem/Solution email

🔷 Outline a typical problem your users have
🔷 Offer a step-by-step solution using your platform
🔷 Use screenshots and videos

EMAIL 3

Soft pitch with a link to upgrade

🔷 Outline the added benefits they would get from upgrading
🔷 New features
🔷 Fewer restrictions

EMAIL 4

Social proof email

🔷 Outlining the success another customer has had
🔷 Testimonial with a pic, or ideally a video

EMAIL 5

Hard pitch with urgency/scarcity

🔷 Give a limited-time special offer

Sequence all of this using a CRM like HubSpot so it all happens automatically after a user signs up for a free trial.

Implement this and watch your sales go 🚀



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By Ryan James

Founder @ Rocket SaaS

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Contact

Tel: 0203 283 8613

Email: info@rocket-saas.io